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Smileback - we want to make sure you're happy!

Smileback - we want to make sure you're happy!

If you have logged a support ticket with us recently, you will have noticed we now ask for your feedback by asking you to choose a green, yellow or red face depending on how you feel your support ticket was dealt with. Please do take a second to choose a face and add a comment. Obviously we are always delighted to see lots of green smiley faces but we also really appreciate any red ones too. We are constantly looking to improve our service and constructive negative feedback enables us to review our processes to ensure we all do better next time!

Alison Stewart
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