A Total Suite of IT Solutions
Cloud Services
A range of options from semi-cloud to full cloud computing.
IT Services
Fully managed IT services from hardware and software to project management.
Remote Working Solutions
Fast, secure access to shared documents.
Cyber Security
Tailor-made managed antivirus, firewall, and update management.
Backup & Disaster Recovery Services
Managed backup and disaster recovery.
Why outsource your IT support to Total Group?
We'll worry about the technology - so that you can focus on your business. Our managed IT services cover a spectrum of technology solutions, including remote monitoring and management of your networks, real person help desk support for your team and business security and continuity solutions to ensure your company is protected and prepared for any possible disruption.
100% Worry-free IT
24/7 system monitoring and virus protection
Hassle-free customer service
We won’t pass you from person to person or keep you waiting on the line for ages to speak to an engineer
No unforeseen costs
Our easy to digest, fixed priced options are designed to be as clear as possible.
IT support packages to suit your business
We've got your IT sorted. Our packages suit all types of businesses from small to large.
Response
Get a guaranteed rapid response to your IT issues allowing you and your staff to get back to running your business as soon as possible.
- 24/7 Real-Time System Monitoring
- Up to date defence – Patch Management
- FREE Managed Anti-Virus
- Long term, secure Remote Solutions
- Fast and friendly Telephone Support – 9am-5.30pm, 7 days a week
Our Most Popular - Pro Support
Pro Support is everything you get with Response with a few additions that include Unlimited Onsite Support Visits and a robust cloud back up solution.
- 24/7 Real-Time System Monitoring
- Up to date defence – Patch Management
- FREE Managed Anti-Virus
- Long term, secure Remote Solutions
- Fast and friendly Telephone Support – 9am-5.30pm, 7 days a week
- Rapid response On-Site Support - 9am-5.30pm, 7 days a week
- Discreet Automated Maintenance
- Comprehensive Reporting
Elite Support
Elite Support is everything you get with Response and PRO with valuable additions that include 24/7365 access to our Helpdesk Unlimited Onsite Support Visits and a robust cloud backup solution. PLUS a Disaster recovery solution and Plan.
- 24/7 Real-Time System Monitoring
- Up to date defence – Patch Management
- FREE Managed Anti-Virus
- Long term, secure Remote Solutions
- Fast and friendly Telephone Support – 9am-5.30pm, 7 days a week
- Rapid response On-Site Support - 9am-5.30pm, 7 days a week
- Discreet Automated Maintenance
- Seamless Backup, Monitoring and Restore system
- Detailed Reporting and Business Intelligence
- Always there Out of Hours On-Site Support
What our clients are saying about us…
Phillip Stevens Freight Movement UKJust wanted to say I have been with you now for 14 years and I must say in all that time I have found the service exceptional it has allowed me to concentrate on my business and customers without having to worry about IT.
Guy Swinnerton Omni FinancialAlways there when we needed.
Tena Wallace Visionary AccountantsCoronavirus lockdown required Total's support and assistance in ensuring that our staff were able to continue providing essential services to our clients whilst working from home. I am delighted to say that we were able to move from our office in St Albans to our whole team being able to securely access data and software remotely, in a remarkably short space of time. A professional service which I can highly recommend.
Greg White White's Coaches St Albans‘Having Total Group looking after all of our IT means I can just get on with running the business. It's such a godsend to be able to leave it all to them. One quick phone call and they just get it sorted’
Carolyn Buller Citizen's Advice HertsmereThank you for all your help and support when we had our cyber-attack. The team were fab. We spoke to several people on a daily basis and they were without fail supportive, patient and stuck with it to get a resolution for us. It wasn’t an easy time but you really did have our backs.
